Application Form for Customer Experience Officer

As a Customer Experience Officer, you will be an active part of our sales team by supporting the Sales department in inbound calls and tickets of our customers. Do you have strong communication skills and love for customer support? This position is for you!

Responsibilities:

 

  • Reply\send written quires of Greek customers (emails)
  • Zopim live chat Greek - English
  • Talk to Expert (Video Call) Greek - English
  • Customer care OTRS - Tickets\Assist clients on sales-services issue
  • Reply to inbound calls for product-price related tasks
  • Schedule meetings- Presentations to Clients
  • Prequalification Stage - Meeting Arrangement
  • CRM Administration
  • Contract coordination
  • Quotes' preparation to customers

 

Dear applicant, our HR team would like to invite you to fill out our first evaluation form. This is the first step to provide us with some necessary information, so that our experts will be able to get to know you better!

Thank you for your time! 

Please press the "submit" button and our HR department will reach you for the next step of our recruitment process!

 

Please kindly check your email as to find more information regarding the status of your application.

 

**Please note that our company maintains the right to investigate further your answers.